Andaman Surgery
303 Long Road, Lowestoft, NR33 9DF
Tel: 01502 517346
Fax: 01502 531450
Out of Hours: 111
Andaman Surgery offers Extended Hours early morning GP and nurse appointments and evening GP call-backs. We have recently changed our clinical system to offer a more integrated, safer service for patients. You will need to re-register for online access the quickest way to do this, including ID verification, is via the NHS app. or bring photo. ID with you and ask at Reception.

If you are unhappy with any of our services or your treatment please contact the surgery and ask to speak with the practice manager, Michelle Kears, write to her at the surgery or fill in a Comments/Complaints slip available from Reception. She will respond to you initially within 3 working days and may phone you to discuss your complaint further. If an investigation is required this will be carried out and you will receive a formal response as soon as possible.
If you feel the practice's response is not satisfactory you may contact the Parliamentary and Health Service Ombudsman (www.ombudsman.org.uk  tel.0345 015 4033) who will review your complaint and the practice's response

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