General Information about Test Results
When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.
Please note, we request that you do not assume that a result is normal if we do not contact you. The surgery will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results even if there is not a significant problem.
Most blood, urine & bowel test results are available in 3 – 7 days, whilst cervical smear results take about 7 weeks. Some results such as x-rays can take up to 10 days to be sent to us.
Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.
There are different ways you can access the results of tests that have been done at our GP surgery.
- You can use your NHS App and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
- Via your SystmOnline account
- You can telephone the practice on 01502 517346
Please note that the results of tests carried out during hospital visits are not normally sent to the practice.
If your test was not requested by the practice:
Please contact the provider where you had your test.
James Paget University Hospital
Lowestoft Road,
Gorleston-on-Sea,
NR31 6LA
Website: www.jpaget.nhs.uk
Tel: 01493 452452
Alternatively you can contact the ward or department where you had your test directly.
Norfolk & Norwich University Hospital
Colney Lane,
Norwich,
NR4 7UY
Website: www.nnuh.nhs.uk
Tel: 01603 286286
Alternatively you can contact the ward or department where you had your test directly.
Why have I been asked to have a repeat test?
If a doctor asks you to have a repeat test, it is usually because:
- The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
- The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.